Professional Experience

Employment

  • Library Assistant 2: University of Minnesota-Wilson Library
    Minneapolis, MN
    March 2013-present

    • Provided circulation and reference services at multiple service points and online
    • Proposed and developed a pilot series of outreach events–planning pop-up libraries at unexpected locations around campus
    • Assisted in stacks management in large academic library (1.8 million volumes), including searching, managing missing item lists, and other projects as needed
    • Trained and assisted in the supervision of 30-45 student workers, created online training modules to support training process
    • Taught Introduction to Library Research sessions for first-year writing students
    • Represented Access Services on the Teaching and Learning Coordinators group
    • Co-led 2016 National Library Week planning group
    • Responsible for opening Wilson Library in the mornings
  • Library Practicum: Saint Paul Public Library
    Saint Paul, MN
    September 2015 – December 2015

    • Observed digital literacy classes, and developed and taught four digital life skills courses
    • Helped evaluate new elearning for jobs software
    • Developed contact list for future library assistive technologies outreach.
  • Library Associate I: Lake Agassiz Regional Library-Moorhead
    Moorhead, MN
    May 2011-February 2013

    • Planned and lead adult programming, including computer classes, ereader help sessions, book clubs, and trivia nights.
    • Provided responsive, efficient reference service and technology assistance in person, on the phone, and online using email and chat reference services
    • Created welcoming environment and encouraged library use through communication skills, customer service, and library displays
    • Promoted and advocated for library services through outreach and social media
  • Bookseller: Barnes & Noble Bookseller-Calhoun Village
    Minneapolis, MN
    October 2010-May 2011

    • Provided quality customer service in person and over the phone
    • Assisted customers in identifying and finding books
    • Gave high quality, easy to understand ereader demonstrations
  • Development Intern: Friends of the Hennepin County Library
    Minneapolis, MN
    October 2010-December 2010

    • Researched and compiled case studies and prospect list for future family literacy fundraising campaign for the Hennepin County Library
    • Drafted and/or edited text for grant proposals and donor communications
    • Provided assistance in data entry and preparing mailings

Volunteer/Leadership Experience

  • Technology Coach: 23 Mobile Things MN
    Twin Cities Metro Area, MN
    January 2014-July 2014

    • Coached 29 participants in the 23 Mobile Things MN, a self-directed online learning program on mobile technologies for library staff around the state of Minnesota
    • Read and commented on learner blogs and answered questions or provided assistance/encouragement when needed
  • Chair, Treasurer: ALA Student Chapter
    Saint Paul, MN
    May 2014-December 2015

    • Brought Courtney Young, ALA President, to campus for MLIS Summit (100+ attendees) and MLIS student event
    • Led committee that organized a four-person panel of recent alumni in non-traditional positions to talk to current students about their work, their career path, and their recommendations for current students
    • Helped organize a book drive in coordination with the Progressive Librarian’s Guild (PLG) to benefit the Women Prison Books Project and PLG’s little free libraries
    • Created chapter archive and documentation for new leaders

Education

  • Master of Library and Information Science
    St. Catherine University, Saint Paul, MN
    December 2015
  • Bachelor of Arts, Spanish, Global Studies, English Literature
    Concordia College, Moorhead, MN
    May 2010

Classes

  • Introduction to Library and Information Science–Fall 2013
  • Organization of Knowledge–Fall 2013
  • Research Methods–Spring 2014
  • Information Access Services–Spring 2014
  • Readers’ Advisory Services–Summer 2014
  • Information Literacy Instruction–Fall 2014
  • Internet Fundamentals And Design–Fall 2014
  • Touchstone–Fall 2014
  • Management of Library and Information Centers–Spring 2015
  • Web Usability and Accessibility–Spring 2015
  • Making and Maker Spaces–Summer 2015
  • Design Thinking, Creativity, and Innovation in the Information Environment–Fall 2015
  • Practicum at St. Paul Public Library–Fall 2015

Presentations

  • How Are They Actually Using It? Assessing User Behavior in a New Library Space, Minnesota Library Association Annual Conference, September 2016 (poster presentation)
  • The Designful Library: Applying Design Thinking Principles to Create a Patron-Centered Library, Minnesota Library Association Annual Conference, October 2015 (co-presented)
  • Follow the Reader: Outreach through Readers’ Advisory in an Academic Library, Minnesota Library Association Annual Conference, October 2015 (co-presented)
  • Outreach through Readers’ Advisory in an Academic Library, Academic and Research Libraries Division Day (Minnesota Library Association), April 2015 (lightning round, co-presented)

Honors and Awards

  • Member of Beta Phi Mu. Inducted May 2016
  • Minnesota Academic Innovators Award, Minnesota Library Association’s Academic and Research Library Division. April 2016
  • Sister Marie Cecilia Marzolf, CSJ Founder’s Award for Outstanding MLIS Students. December 2015
  • Access Services Conference Support Staff Travel Scholarship. Fall 2015
  • ALA Student-to-Staff. Summer 2015
  • MLIS Scholarship. 2013-2014

Résumé/Curriculum Vitae

Download my current résumé and curriculum vitae. You can also find my MLIS portfolio.

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